Tanya can
- Structure your priorities and constraints
- Research supported hotel options
- Prepare a reviewable handoff brief
- Help gather support context
Private travel, held in one thread
Tell us the journey. Not just the destination.
Tanya helps shape the brief, research supported live options, and carry your approved context to a human specialist when the work needs judgement and follow-through.
From conversation to accountable service
One context. Four visible moments.
- 01
Tell Tanya what matters
Begin with the occasion, constraints, pace, preferences, or problem—not a maze of filters.
- 02
See the brief take shape
Tanya can research supported live hotel options and keeps decisions and constraints together.
- 03
Approve the handoff
You review the context before a durable request reaches the human concierge desk.
- 04
Continue in one thread
Track the request, review a proposal, and return to the same service context.
The service boundary
AI speed. Human responsibility.
Tanya can organise context and use supported tools. A human remains responsible for bespoke fulfilment, and you remain in control of approvals and payments.
A person confirms
- Bespoke scope and deliverables
- Availability, price, and service terms
- Complex coordination and fulfilment
- Changes, refunds, and exceptions
Proposal-led service
Pay only against a scope you can inspect.
Where a paid service applies, the exact currency, fee or deposit, deliverables, validity, and cancellation terms are presented before checkout. Unsupported currencies or services move to a human-managed proposal—not a pretend payment flow.
Clear before you begin
Concierge FAQ
Is Tanya a human concierge?
No. Tanya is the AI planning and support interface. Human specialists take ownership when judgement, coordination, or fulfilment is needed.
Does starting a conversation confirm a booking?
No. Availability, price, terms, payment, and confirmation remain explicit steps. Tanya does not claim a booking or service action without evidence.
What does bespoke pricing mean?
The service is scoped around the journey or request. Any deposit, fee, deliverable, currency, and cancellation terms are presented for review before payment.
Can I send a request directly?
Members can open the concierge workspace and create a trackable brief. New visitors can begin with Tanya without an account.